Terms of Service

Last updated: November 1, 2026

These terms are the agreement between you and Mawuu Cravings LLC (“Mawuu Cravings,” “we,” “us”), a Texas limited liability company, for using mawuucravings.com and subscribing to our snack boxes. By using the site or subscribing, you agree to them.

• Who can subscribe
• What Mawuu Cravings is, and isn't
• Food, allergens, and labels
• Subscription and pricing
• Canceling, pausing, and refunds
• Referral program
• Your information
• Reviews, ratings, and feedback
• Our content
• Acceptable use
• Disclaimers
• Limitation of liability
• Ending the agreement
• Changes to these terms
• Governing law and disputes
• General
• Contact us

Who can subscribe

You must be at least 18 years old and have a shipping address in the United States. We currently ship within the U.S. only.

What Mawuu Cravings is, and isn't

Mawuu Cravings is a monthly snack subscription. Each box is chosen from the craving profile, preferences, and dietary restrictions you give us, and is timed to arrive a few days before your next period, based on the cycle dates you provide.

• Timing is an estimate. We calculate a ship date from your dates; we don't track or predict your cycle. Cycles vary and carriers have delays, so we can't guarantee that a box arrives on a particular day or before your period starts.
• It isn't medical care. Mawuu Cravings doesn't diagnose, treat, cure, or prevent any condition, including PMS or PCOS, and nothing we send or publish is medical advice. If you have health concerns, talk to a clinician.

Food, allergens, and labels

• Every snack ships in its manufacturer's sealed retail package, with the manufacturer's full ingredient list and allergen statement on the label. Always read the label before eating.
• We check every item against the dietary restrictions on your account before it ships, and your delivery email lists the allergen details for each item.
• Our snacks come from shared production facilities. We cannot serve allergies that require food made in a dedicated allergen-free facility.
• Please keep your restrictions up to date. If anything in a box conflicts with them, don't eat it; email us and we will refund that box under our Refund Policy.
• We don't manufacture the snacks we send. Each manufacturer is responsible for its own product and label.

Subscription and pricing

Prices

Prices are in U.S. dollars and include shipping. Sales tax is added where required.

• The price steps are part of your offer. On the Founding Member and Referral plans, the price rises on the schedule above automatically. We show it at checkout and in your confirmation email before you're charged again. You won't be charged more than $36.99 a month, plus sales tax, unless we change the price under the notice rules below.
• Founding Members are limited to our first 50 subscribers. A Founding Member's $36.99 monthly rate is locked against future price increases for as long as the subscription stays active or paused.
• Price changes. Apart from the scheduled steps above, we'll email you at least 30 days before any price change takes effect, and you can cancel before it does.
• Annual reminder. At least once a year, we'll email you a reminder of your subscription terms and how to cancel.
• Payment. We accept the payment methods shown at checkout, processed by Stripe. If a payment fails, Stripe may retry it, and we may hold your next box until it goes through.
• Mistakes. If we make a pricing error, we'll fix it and refund any overcharge. We won't charge you more than the price you agreed to without your consent.

Canceling, pausing, and refunds

• You can cancel at any time by emailing [email protected]. There is no phone call and no retention process. Canceling stops all future charges.
• If your box has been charged but not yet shipped, tell us and we will cancel it and refund it.
• A box that has already shipped cannot be canceled or refunded, except as our Refund Policy describes for damaged, missing, or incorrect items.
• Pausing: you can pause your subscription and restart it whenever you like by emailing us. A pause keeps your pricing exactly where it was, including a Founding Member rate.
• Refunds, replacements, and missing boxes are covered by our Refund Policy, which is part of these terms.

Referral program

• When someone subscribes using your referral link, she gets the Referral plan pricing shown above.
• You earn 50% off your next box once her first box has shipped and her payment has cleared. The discount applies to your next invoice, whatever that box costs.
• If you earn more than one reward, they apply one per box, to your following invoices; they don't combine on a single box.
• You need an active subscription to use a reward. If yours is paused or canceled, the reward stays available for when you restart.
• If your friend cancels or is refunded before your reward is used, the reward is removed.
• You can't refer yourself. We review referrals that share a shipping address or payment card with yours, and we may withhold rewards that we reasonably believe were earned through abuse of the program.
• Rewards have no cash value and can't be transferred. We may change or end the referral program with notice; rewards you've already earned will be honored.

Your information

Please give us accurate information and keep your shipping address, cycle dates, and dietary restrictions up to date. If a box is returned because of an incorrect address on your account, we'll gladly reship it, but the second shipment is charged. How we handle your information is described in our Privacy Policy.

Reviews, ratings, and feedback

• You are free to post honest reviews of Mawuu Cravings anywhere, positive or negative. Nothing in these terms limits that.
• We use your snack ratings to choose your future boxes.
• If you send us suggestions, you allow us to use them to improve Mawuu Cravings, without owing you anything. You keep ownership of what you write.
• We won't publish your name, photo, or words as a testimonial without your permission.

Our content

The site, our name, the moon mark, and our text and images belong to Mawuu Cravings. You're welcome to view them, share links to them, and print pages for your own use. Please don't copy them for commercial use without asking us first.

Acceptable use

Please don't:

• Try to break into, disrupt, or overload the site or the services behind it
• Scrape the site or use bots to sign up
• Use false information, someone else's identity, or someone else's payment card
• Game the referral program
• Resell boxes commercially

Disclaimers

We work hard to keep the site accurate and running, but it is provided “as is.” To the extent the law allows, we disclaim implied warranties for the website, such as merchantability and fitness for a particular purpose. Nothing in these terms limits warranties or rights that you have by law and that cannot be waived, including any rights you have regarding the snacks themselves.

Limitation of liability

To the extent the law allows, Mawuu Cravings will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to these terms or our service is limited to the amount you paid us in the six months before the claim arose. These limits don't apply to liability that cannot be limited by law, such as liability for personal injury caused by our negligence or for fraud.

If you break these terms or the law while using our service and that leads to a third-party claim against us, you agree to cover our reasonable costs of that claim.

Ending the agreement

You can end this agreement by canceling your subscription. We may suspend or end your subscription if you break these terms, abuse the referral program, or if we stop operating. If we end your subscription, we'll refund any box you've paid for that hasn't shipped.

Changes to these terms

If we make a material change to these terms, we'll update the date above and email subscribers at least 30 days before it takes effect. If you don't agree, you can cancel before then. A change to these terms never changes a price you've already agreed to; price changes follow the notice rules in Subscription and pricing.

Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Please email us first so we can try to resolve any problem informally. Any legal action must be brought in the state or federal courts in Dallas County, Texas, except that either of us may bring an individual claim in small claims court where you live. Nothing here takes away rights you have under the consumer protection laws of the state where you live.

California residents: if a complaint isn't resolved to your satisfaction, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

General

• You agree to receive agreements, notices, and receipts from us electronically, by email and on the site.
• These terms, our Refund Policy, and our Privacy Policy are the entire agreement between us about our service.
• If any part of these terms is found unenforceable, the rest stays in effect.
• If we don't enforce a term right away, we haven't given up the right to enforce it later.
• We're not responsible for delays caused by events beyond our reasonable control, such as carrier disruptions or severe weather.

Contact us